Contact Us

call 718 237 2532

Musurgia - New York String Service
233 Butler Street Brooklyn, NY 11217 USA

Public Transportation Map

Hours
Monday - Friday 12noon - 7pm and Saturday 12noon - 6pm

Payments
You may now submit your purchase request securely online by clicking the "Buy Now" button. These links are located just below the price at the botton of each product desription page. Our shopping cart system is fully encryped and final processing of your order is always handled personally by our staff.

If you would like to pay by credit card, secure payments can be made online through PayPal (payment email account paypal@musurgia.com). Personal checks are accepted, but must clear our bank before we will send an instrument. Cashiers checks and Money Orders are also accepted as a cash payment with no waiting period.

Payments should be made to New York String Service, LLC.
You may also wire transfer funds directly to our bank:
Citibank N.A. Branch 122
375 Court St Brooklyn, NY 11231
swift code CITIUS33
routing # 021000089
account #XXXXXXXX
(sample format - contact us for actual account number)

Shipping and Terms
We ship instruments and other items on a 48 hour approval basis. Shipping charges and taxes are not included in the prices listed. Mail order shipments within New York are subject to sales tax of 8.875%. Shipments out of state are not subject to NY city and state tax, although he buyer assumes all other tax requirements of their municipality. Before sending payment, please call to confirm the instrument's availability and the cost of shipment.

Returns 
If you decide not to keep an instrument shipped to you, notify us by telephone, fax or email within 48 hours of receiving it. We'll take note to expect the return. Please ship it in the same carton via UPS, insured for its full value. We will refund the price of the instrument as soon as we receive it, provided it arrives in the condition in which it left the shop. The customer is responsible for all shipping charges.