How to Order
You can contact us via email, phone or fax to inquire about purchasing
an item, leave a deposit, or ask about our repair and appraisal services.
A 10% deposit will hold any item for 48 hours, with a total deposit refund
policy should you decide to not purchase the piece.
sales@musurgia.com or call 718 237 2532
Musurgia - New York String Service
233
Butler Street Brooklyn, NY 11217 USA
Hours
Monday - Friday 12noon - 7pm
Saturday 12noon - 6pm
Payments
You
may now submit your purchase request securely online by clicking the "Buy
Now" button. These links are located just below the price at the botton
of each product desription page. Our shopping cart system is fully encryped
and final processing of your order is always handled personally by our
staff.
If you would like to pay by credit card, secure payments can be made online through PayPal (payment email account paypal@musurgia.com). Personal checks are accepted, but must clear our bank before we will send an instrument. Cashiers checks and Money Orders are also accepted as a cash payment with no waiting period.
Payments should be
made to New York String Service, LLC.
You may also wire transfer funds directly to our bank:
Citibank N.A. Branch 122
375 Court St Brooklyn, NY 11231
swift code CITIUS33
routing # 021000089
account #4213XXXX
Shipping
and Terms
We ship
instruments and other items on a 48 hour approval basis. Shipping charges
and taxes are not
included in the prices listed. Mail order shipments within New York are
subject to sales tax of 8.875%. Shipments out of state are not subject
to NY city and state tax, although he buyer assumes all other tax requirements
of their municipality. Before sending payment,
please call to confirm the instrument's availability and the cost of
shipment.
Returns
If you decide not to keep an instrument shipped to you, notify us by
telephone, fax or email within 48 hours of receiving it. We'll take note
to expect the return. Please ship it in the same carton via UPS, insured
for its full value. We will refund the price
of
the
instrument as soon as we receive it, provided it arrives in the condition
in which it left the shop. The customer is responsible for all shipping
charges.
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New
York String Service | 233 Butler Street | Brooklyn, New York, 11217
USA 718 237 2532 Voice | 718 237 6092 Fax | info@musurgia.com |
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